Operator Dashboard
Not a chatbot.
A command center.
Watch AI conversations live. See what visitors are browsing, what's in their cart, and what language they speak. Jump in and take over any call with one click.
Watch AI conversations live. See what visitors are browsing, what's in their cart, and what language they speak. Jump in and take over any call with one click.
The operator dashboard shows you exactly what your visitors are doing — before, during, and after every call.
Watch AI-to-customer conversations as they happen. See both sides of the transcript with real-time translation.
Auto-detected from Shopify, WooCommerce, BigCommerce, or via the ShoutDial.trackCart() API. See items, totals, and currency.
See every page the visitor browsed, scroll depth, and time spent. Know exactly what they were looking at before they called.
City, country, device type, browser, OS, screen size, and timezone — all visible without asking.
AI-powered lead tier scoring based on engagement, cart value, and behavior. Prioritize high-value visitors.
UTM parameters, landing page, and referrer tracked automatically. Know where every visitor came from.
Operator Control
Your AI handles the conversation. But you decide when to step in. Take over a call, speak in any language (the AI translates for you), transfer to a team member, or escalate to a phone call.
Analytics
Track AI minutes, voice minutes, and AI feature usage in real time. See how many calls your agent handled, how many were escalated, and where your minutes are going.
No integration needed for Shopify, WooCommerce, or BigCommerce. The widget detects cart contents automatically. For everything else, use the JavaScript API.
Shopify
Auto-detected
WooCommerce
Auto-detected
BigCommerce
Auto-detected
Custom
ShoutDial.trackCart()